Operations Engineer

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Valve is looking for operations engineers with solid networking foundations to help grow, evolve, and support the critical internal and production infrastructure behind Steam and our award winning games. Deep proficiency with Windows and/or Linux in a large scale heterogeneous server environment is a must, as is a solid grasp of TCP/IP networking and related network technologies.

A successful candidate will be familiar with both Windows and POSIX systems, have the ability to triage and troubleshoot, capacity plan, and communicate complex technical concepts to colleagues in a rapidly evolving environment.

  • Capacity planning, architecture, configuration and configuration management, deployment, and ongoing support of internal and production infrastructure supporting millions of concurrently connected users
  • Designing, implementing, and supporting tools and process to automate and improve infrastructure visibility and supportability
  • Collaborating with software engineers to improve supportability, stability, and robustness of custom server software and infrastructure
  • Planning and coordinating the implementation of network technologies in support of defined requirements generated by internal customers and growth demands
  • Producing Method of Procedures that demonstrate understanding of changes proposed and how the change will be executed with minimal service impact
  • Performing analysis and diagnosis of highly complex problems
  • Building simulated networks in test labs to resolve highly complex problems and compatibility issues
  • Extend automated configuration mangement systems
  • Planning and executing upgrade/migration activities of production systems
  • Assisting with deployment and strategy of tools and related management systems

  • A Bachelor's Degree in Computer Science, Information Technology or equivalent
  • Strong analysis, trouble shooting, capacity planning, and communication skills
  • The ability to be self-directed and thrive in a large scale, highly dynamic environment
  • Proficiency in one or more of the following programming languages: Python, C/C++, Go, PowerShell (or equivalent)
  • Experience and proficiency with:
    • Windows and Linux operating systems, with deep expertise in at least one
    • TCP/IP and related networking technologies
  • Hands-on experience in administration of Cisco and Juniper routing and switching equipment
  • Experience designing, building and operating a web scale compute or network platform
  • Expert level knowledge in at least TWO of the following and strong knowledge in all other areas of:
    • IP networking and LAN Switching
    • Dynamic IP Routing protocols (BGP, ISIS, OSPF, PIM Multicast)
    • Expertise on latest Juniper and Cisco hardware and operating systems
    • Virtualization technologies, both networking (MPLS, VRF, EVPN, VXLAN) and compute (VMware, Openstack, Kubernetes, Docker)
    • In-depth knowledge of network management and network availability
  • Cisco Certified Network Professional (datacenter, service provider), Juniper Networks Certified Internet Professional (enterprise, service provider) and Microsoft Certified Systems Engineer Certification

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